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Pro Help Desk

Support for architects, builders, contractors, designers and remodeling professionals.

Need help finding the right hearth solution for your residential or commercial plans? Fill out the form below to submit a professional design, technical, or pricing query to Heat & Glo’s dedicated team of Hearth Experts at our homebuilder fireplace help desk.

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New Construction Remodel

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If you are a homeowner/consumer looking for parts, support or maintenance, you can get in touch with an authorized professional here.

If you are a Heat & Glo dealer or installing distributor, please submit feedback and comments through the “You Talk, We Listen” system on myHHT.com.